Why is INTEGRIS conducting an audit?
INTEGRIS is pleased to offer a comprehensive benefit program for our caregivers and their families. Aside from payroll, benefit costs are one of our highest operational expenses. For example, in 2019 INTEGRIS is projected to spend over $100 million dollars for medical plan expenses alone. As you have learned in your daily huddles, Stewardship is one of our key strategic pillars. All of us have a responsibility to be mindful of the dollars we spend so that we can continue to be a financially sound health system and deliver affordable care and services. Dependent audits are considered a best practice in administering benefit plans. It is estimated that we will save over $1,000,000 by dropping ineligible dependents currently on our plans.
INTEGRIS is pleased to offer a comprehensive benefit program for our caregivers and their families. Aside from payroll, benefit costs are one of our highest operational expenses. For example, in 2019 INTEGRIS is projected to spend over $100 million dollars for medical plan expenses alone. As you have learned in your daily huddles, Stewardship is one of our key strategic pillars. All of us have a responsibility to be mindful of the dollars we spend so that we can continue to be a financially sound health system and deliver affordable care and services. Dependent audits are considered a best practice in administering benefit plans. It is estimated that we will save over $1,000,000 by dropping ineligible dependents currently on our plans.
What is Dependent Eligibility Verification?
A Dependent Eligibility Verification ensures that only qualified dependents are enrolled in INTEGRIS' benefits plans. The audit will also verify your covered spouse's eligibility for medical coverage through their employer.
A Dependent Eligibility Verification ensures that only qualified dependents are enrolled in INTEGRIS' benefits plans. The audit will also verify your covered spouse's eligibility for medical coverage through their employer.
Who will be contacting me?
You will be receiving a mailing from Consova at your home address containing important information pertaining to the upcoming verification. This packets will be mailed the week of May 28th. Consova is focused on making this necessary process as easy as possible for you. Please understand that if there is not a response from you, your dependents will be dropped from coverage. Please be assured and understand that any/all information you provide to Consova is kept safe and confidential at all times.
You will be receiving a mailing from Consova at your home address containing important information pertaining to the upcoming verification. This packets will be mailed the week of May 28th. Consova is focused on making this necessary process as easy as possible for you. Please understand that if there is not a response from you, your dependents will be dropped from coverage. Please be assured and understand that any/all information you provide to Consova is kept safe and confidential at all times.
Will my dependents be dropped if I can't find my documents by June 26th?
There will be an appeal period before any dependents are dropped.
There will be an appeal period before any dependents are dropped.
Who is Consova?
Consova is a Human Resources firm that specializes in the dependent eligibility verification process and has conducted many dependent audits for Fortune 500 companies and governmental organization.
Consova is a Human Resources firm that specializes in the dependent eligibility verification process and has conducted many dependent audits for Fortune 500 companies and governmental organization.
Where did Consova get my personal information?
Consova receives your information from INTEGRIS Human Resources.
Consova receives your information from INTEGRIS Human Resources.
Who do I contact with questions regarding the dependent audit?
Please contact Consova at 877-894-2696. The hours of operation for the Verification Assistance Center are 9:00 am - 5:00 pm CST. You can also visit www.consova.com/INTEGRIS. By using this portal, caregivers can securely upload their documents, find important information regarding the verification through the FAQ tab, and submit questions to Consova representatives which will receive a response the following business day.
Please contact Consova at 877-894-2696. The hours of operation for the Verification Assistance Center are 9:00 am - 5:00 pm CST. You can also visit www.consova.com/INTEGRIS. By using this portal, caregivers can securely upload their documents, find important information regarding the verification through the FAQ tab, and submit questions to Consova representatives which will receive a response the following business day.
How can caregivers submit their documentation to Consova?
There are three ways caregivers can submit the required documents:
There are three ways caregivers can submit the required documents:
- Uploading through the secure portal. This is the most preferred and secure method. They will need the last four digits of their SSN, their last name and their Consova PIN number listed on their customized letter. Again, the website to access the secure portal is: www.Consova.com/INTEGRIS.
- Regular mail: Caregivers can submit documentation via the mail. Our address is 1536 Cole Blvd, Suite 350, Lakewood, CO, 80401.
- Fax: Consova accept faxes at (303) 951-3404. They do request users of this method to confirm receipt of the fax within 24 hours of submission.
What guarantee do I have that my personal documents will be kept secure?
Consova considers security and confidentiality a very serious matter. They utilize encryption technology to transact sensitive data. The server than maintains Dependent Eligibility Verification data is only accessible on Consova's closed network located in Lakewood, CO and at a SOC 2 Type II, SOC 3 compliant secure data center located in Austin, Texas. This network is a closed system that is only accessible inside the Consova domain and via a secure Virtual Private Network. Consova's Privacy Policy, including our adherence to the Health Insurance Portability and Accountability Act (HIPAA) of 1996, can be found on Consova's corporate website at www.Consova.com/privacy-policy.
Consova Associates have audited over 1.5 million dependents in the past eight years, and they have never been accused or alleged to have not protected the private personal information of its clients' employees. INTEGRIS realizes and understands that employees may have concerns about releasing this information to a third party. We assure you that every precaution has been taken to ensure your information is kept confidential. This is no different than what our other service providers must prove. You can help protect your own privacy by following the instructions included with the letter you will receive from Consova.
Consova considers security and confidentiality a very serious matter. They utilize encryption technology to transact sensitive data. The server than maintains Dependent Eligibility Verification data is only accessible on Consova's closed network located in Lakewood, CO and at a SOC 2 Type II, SOC 3 compliant secure data center located in Austin, Texas. This network is a closed system that is only accessible inside the Consova domain and via a secure Virtual Private Network. Consova's Privacy Policy, including our adherence to the Health Insurance Portability and Accountability Act (HIPAA) of 1996, can be found on Consova's corporate website at www.Consova.com/privacy-policy.
Consova Associates have audited over 1.5 million dependents in the past eight years, and they have never been accused or alleged to have not protected the private personal information of its clients' employees. INTEGRIS realizes and understands that employees may have concerns about releasing this information to a third party. We assure you that every precaution has been taken to ensure your information is kept confidential. This is no different than what our other service providers must prove. You can help protect your own privacy by following the instructions included with the letter you will receive from Consova.
If I have filed an extension on filing my 2018 federal taxes what documentation can I submit to Consova?
- A copy of your joint IRS Application for Extension and joint taxes from the previous tax season OR joint extension and Affidavit (Affidavit of Marital Status and Joint Financial Statement) OR if no copy of extension
- Verification of non-filing (4506t), affidavit of marital relationship and joint documents
Can I black out my financial information and Social Security number on these documents?
On any document you provide, you should cross out all financial information and the first five digits of your Social Security number.
On any document you provide, you should cross out all financial information and the first five digits of your Social Security number.
Will the submitted documents be retained by Consova? If so, for how long?
Documentation received from INTEGRIS caregivers will be maintained in a secure location monitored only by Consova employees. 30 days after the dependent verification is completed, Consova will shred all documentation.
Documentation received from INTEGRIS caregivers will be maintained in a secure location monitored only by Consova employees. 30 days after the dependent verification is completed, Consova will shred all documentation.
Can my local Human Resources Department submit my documents to Consova?
No. Caregivers should submit required documents directly to Consova.
No. Caregivers should submit required documents directly to Consova.
Can my local Human Resources Department review my documents to determine eligibility of my dependents instead of Consova?
No. INTEGRIS will not review any documentation for the verification process. All documents must be provided to Consova for review.
No. INTEGRIS will not review any documentation for the verification process. All documents must be provided to Consova for review.
Can I have someone call Consova on my behalf?
Yes, however, you will need to contact the Dependent Eligibility Verification Assisatance Center at 877.894.2696 to verbally authorize Consova to share your information with a third party (spouse, interpreter, etc.).
Yes, however, you will need to contact the Dependent Eligibility Verification Assisatance Center at 877.894.2696 to verbally authorize Consova to share your information with a third party (spouse, interpreter, etc.).
If I am unable/unwilling to supply documentation by the deadline for my eligible dependent(s), will coverage for my dependent be cancelled?
Yes. Coverage will end for any dependent that either did not meet the eligibility requirements or you failed to provide the required documentation by the deadline. Consova is willing to assist you through this process, including helping you contact agencies to locate the documents you need.
Yes. Coverage will end for any dependent that either did not meet the eligibility requirements or you failed to provide the required documentation by the deadline. Consova is willing to assist you through this process, including helping you contact agencies to locate the documents you need.
What is the deadline for me to submit my dependent verification documentation?
The postmark deadline is June 26, 2019, or you can upload your documents through the online portal by July 3rd.
The postmark deadline is June 26, 2019, or you can upload your documents through the online portal by July 3rd.
Can I use my marriage license if it also serves as my marriage certificate?
If you were married in a state where your marriage license becomes he marriage certificate once certified by the officiant, you can submit it to Consova for verification.
If you were married in a state where your marriage license becomes he marriage certificate once certified by the officiant, you can submit it to Consova for verification.